Job Description
Are you looking for a rewarding career with weekly pay and flexible hours? Apex Support Solutions is actively hiring for Night Shift roles in Jacksonville, FL. We value our team members and offer a dynamic work environment where your contributions directly impact our success. Join us and enjoy the stability of consistent paychecks without waiting for bi-weekly cycles.
Why Join Us?
- Weekly Paychecks: Get paid every week for your hard work.
- Flexible Hours: We accommodate various schedules to fit your lifestyle.
- Modern Technology: Work with the latest tools and systems.
- Career Growth: Opportunities for advancement within the company.
We are looking for a dedicated professional to join our night operations team.
Responsibilities
- Monitor and respond to customer inquiries via chat, email, and phone during night shift hours.
- Ensure accurate data entry and maintain precise records of all interactions.
- Collaborate with day shift teams to ensure seamless workflow transitions.
- Resolve customer issues efficiently while maintaining a professional and empathetic demeanor.
- Perform routine system checks and report any technical glitches or anomalies.
- Adhere to all company policies, procedures, and safety guidelines.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in customer service or call center environments preferred.
- Ability to work independently and handle high volumes of inquiries during night hours.
- Strong computer literacy and typing skills (35+ WPM).
- Must be available to work night shifts (e.g., 10:00 PM - 6:00 AM).
- Excellent verbal and written communication skills.