Job Description
Are you looking for a dynamic role that fits your schedule? Apex Operations Solutions is hiring for Night Shift positions in the Washington D.C. and Pennsylvania areas. We value our night team and offer a competitive hourly wage with a focus on work-life balance.
In this role, you will manage critical support functions during the evening hours. Our night shift environment is ideal for those who prefer a quieter workflow and want to make a significant impact on our operations.
Responsibilities
- Monitor and respond to support tickets and inquiries during night hours.
- Perform data entry and maintain accurate digital records.
- Conduct quality assurance checks on daily tasks.
- Assist in troubleshooting basic technical issues for internal and external clients.
- Collaborate with cross-functional teams to resolve operational roadblocks.
- Ensure a safe and organized workspace at all times.
Qualifications
- High school diploma or GED required.
- Previous experience in customer service or operations is a plus.
- Must be available to work nights (e.g., 10:00 PM - 6:00 AM).
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Strong attention to detail and time management skills.
- Ability to work independently with minimal supervision.