Job Description
Join CityScape Services, Milwaukee's leading provider of community-focused solutions, as a Part-Time Customer Service Associate. We're seeking energetic individuals with flexible schedules to deliver exceptional service to our diverse clientele. This role offers the perfect balance of structured responsibilities and adaptable hours, ideal for students, parents, or professionals seeking supplemental income. Enjoy a supportive team environment, competitive hourly wages, and opportunities for growth within our expanding organization.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately using our point-of-sale system
- Assist with inventory management and product displays
- Resolve customer concerns promptly and escalate complex issues appropriately
- Collaborate with team members to maintain a clean, organized workspace
- Adhere to company policies and safety protocols at all times
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred but not required
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Flexible availability including evenings and weekends
- Basic proficiency with technology and point-of-sale systems
- Positive attitude and commitment to exceptional service