Job Description
Join FlexiStaff Solutions and enjoy the freedom of flexible hours with weekly pay! We're seeking motivated Part-Time Customer Service Associates in Jacksonville, FL to deliver exceptional client experiences. Perfect for students, parents, or anyone seeking work-life balance. No nights or weekends required! Weekly pay ensures financial stability, while our fully remote option lets you work from anywhere. Training provided – no experience necessary!
Responsibilities
- Handle customer inquiries via phone, email, and live chat with professionalism
- Process orders and resolve billing discrepancies efficiently
- Maintain detailed customer records in CRM systems
- Collaborate with team members to improve service workflows
- Meet performance metrics for response time and resolution rates
- Identify upsell opportunities to enhance customer satisfaction
Qualifications
- High school diploma or equivalent required
- Strong communication and problem-solving skills
- Reliable internet connection for remote work
- Ability to work independently with minimal supervision
- Basic computer proficiency (MS Office, CRM software)
- Flexible availability during weekday business hours
- Positive attitude and customer-first mindset