Job Description
Join our dynamic team at Pacific Staffing Solutions and enjoy the flexibility of part-time work with weekly pay in Seattle! We're seeking energetic Customer Service Associates to deliver exceptional experiences while earning competitive hourly wages. Perfect for students, parents, or anyone seeking work-life balance. No weekends required!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies
- Update customer records in CRM systems
- Collaborate with team to improve service workflows
- Meet daily performance metrics for call quality and resolution
- Participate in bi-weekly training sessions
Qualifications
- High school diploma or equivalent
- 6+ months customer service experience
- Proficient with Microsoft Office suite
- Strong verbal communication skills
- Ability to work flexible weekday shifts (20-25 hrs/week)
- Positive attitude and problem-solving mindset