Job Description
Are you searching for part-time jobs in Washington, DC that offer the stability of weekly pay? Capitol Support Services is seeking a dedicated and friendly Customer Service Associate to join our dynamic team. We pride ourselves on providing excellent support to our clients while offering our employees a flexible schedule and a competitive compensation package.
In this role, you will be the face of our company, ensuring our clients receive top-tier service. We are looking for individuals who are organized, tech-savvy, and eager to grow within a supportive environment. If you value reliability and a modern work culture, we want to hear from you.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with a focus on speed and accuracy.
- Manage and update customer accounts and records in our CRM database.
- Process incoming orders, returns, and exchanges efficiently.
- Assist with administrative tasks, including data entry and filing.
- Collaborate with the team to ensure daily operational goals are met.
- Maintain a professional and welcoming atmosphere in the office.
Qualifications
- High school diploma or equivalent required.
- Previous customer service or administrative experience is a plus.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong verbal and written communication skills.
- Ability to work independently and meet strict deadlines.
- Must be available for part-time shifts (20-30 hours per week).