Job Description
Are you seeking a flexible work schedule without sacrificing your financial stability? Horizon Support Services is currently hiring dedicated Part-Time Customer Service Associates in the heart of New York City. We pride ourselves on providing a supportive environment where your growth matters.
As a part of our team, you will play a crucial role in ensuring our clients receive top-tier support. We offer competitive hourly rates and guaranteed weekly paychecks, so you can plan your finances with confidence.
Why Join Us?
- Weekly Pay: Get paid on time, every time.
- Flexible Schedules: Choose shifts that fit your lifestyle.
- Professional Development: Access to training and career advancement opportunities.
Responsibilities
- Greet and assist customers via phone and email with professionalism and empathy.
- Resolve product inquiries and complaints efficiently to ensure high customer satisfaction.
- Update customer accounts and records accurately in our CRM system.
- Collaborate with the sales team to identify upselling opportunities.
- Maintain a clean and organized workspace to ensure productivity.
- Adhere to company policies and quality assurance standards at all times.
Qualifications
- High school diploma or GED equivalent is required.
- Previous customer service or retail experience is a plus but not mandatory.
- Strong verbal and written communication skills in English.
- Proficiency in basic computer applications and typing.
- Ability to work a variety of shifts, including evenings, weekends, and holidays.
- Reliable transportation is preferred.