Job Description
Are you looking for a flexible opportunity in the heart of Texas? Houston Hub Solutions is seeking a dedicated and friendly Part-Time Customer Service Representative to join our growing team. We pride ourselves on delivering exceptional service to our local community and offer a dynamic work environment that values your time and contribution.
Whether you are a student looking to balance your studies or a professional seeking a better work-life balance, this role offers the flexibility you need while allowing you to make a real impact in your local area.
Why Join Us?
- Competitive hourly pay with performance bonuses.
- Flexible scheduling to fit your lifestyle.
- Opportunities for growth and advancement within the company.
- Supportive and inclusive work culture.
Responsibilities
- Greet and assist customers in person, over the phone, and via email with a professional and positive demeanor.
- Resolve customer inquiries, complaints, and requests efficiently and accurately.
- Process transactions and maintain accurate records of customer interactions and account information.
- Collaborate with the local team to ensure seamless service delivery and operational efficiency.
- Assist in maintaining a clean, organized, and welcoming store environment.
- Upsell products and services to meet sales targets when applicable.
Qualifications
- High school diploma or equivalent required; some college or customer service experience is a plus.
- Strong verbal and written communication skills with a focus on customer satisfaction.
- Ability to work a flexible schedule, including evenings and weekends, as required.
- Proficiency in basic computer applications and point-of-sale systems.
- A friendly, approachable, and problem-solving attitude.
- Reliable transportation is preferred for local travel.