Job Description
Are you a people person looking for a flexible opportunity in the heart of Virginia? Apex Retail Solutions is seeking a reliable and enthusiastic Part-Time Customer Service Representative to join our dynamic team in Arlington.
In this role, you will be the first point of contact for our valued clients, ensuring their needs are met with professionalism and speed. We pride ourselves on a customer-first culture and offer a supportive environment where you can grow your skills.
Why Join Us?
- Flexible Scheduling: Perfect for students or those seeking work-life balance.
- Competitive Pay: Earn $18.00 - $22.00 per hour based on experience.
- Growth Opportunities: Clear pathways for career advancement within the company.
Responsibilities
- Provide exceptional customer service by greeting customers warmly and addressing their inquiries promptly.
- Operate point-of-sale (POS) systems efficiently to process sales, returns, and exchanges.
- Resolve customer complaints and issues with patience, empathy, and problem-solving skills.
- Assist with inventory management and store organization as needed.
- Collaborate with the management team to ensure a welcoming and safe store environment.
- Uphold company policies and brand standards during every interaction.
Qualifications
- High school diploma or GED equivalent.
- Previous experience in customer service, retail, or hospitality is preferred.
- Strong verbal communication skills with a friendly and approachable demeanor.
- Ability to stand for extended periods and lift light objects (up to 25 lbs).
- Basic computer literacy and comfort with technology.
- Must be available to work weekends and holidays.