Job Description
Are you looking for a rewarding part-time role with the flexibility you need? Apex Digital Solutions is seeking a dedicated Customer Service Representative to join our growing team in Austin, Texas.
We offer a competitive hourly rate, weekly paychecks, and a supportive work environment. Whether you are a student, a parent, or simply looking for a flexible schedule, we provide the opportunities you deserve.
Why Join Us?
- Weekly pay guaranteed.
- Flexible scheduling options.
- Comprehensive training provided.
- Opportunity for growth within the company.
Responsibilities
- Assist customers via phone, email, and live chat with product inquiries and technical support.
- Resolve customer complaints and issues in a professional and timely manner.
- Document all customer interactions accurately in the CRM system.
- Collaborate with the technical team to escalate complex issues.
- Maintain a high level of product knowledge to provide accurate information.
- Meet daily and weekly performance targets.
Qualifications
- High school diploma or GED equivalent required.
- Excellent verbal and written communication skills.
- Proficiency with Microsoft Office Suite and basic computer skills.
- Ability to multitask in a fast-paced, remote/hybrid environment.
- Strong problem-solving skills and a customer-first mindset.
- Reliable internet connection and computer access.