Job Description
Are you looking for a rewarding part-time opportunity in the heart of Jacksonville?
Jacksonville Retail Group is seeking a dedicated and energetic Customer Service Representative to join our dynamic team. We pride ourselves on delivering exceptional service and creating a welcoming environment for our customers.
In this role, you will be the face of our brand, ensuring every customer interaction is positive and efficient. If you thrive in a fast-paced environment and enjoy helping others, we want to hear from you!
Responsibilities
- Greet and assist customers with a friendly and professional demeanor.
- Process sales transactions, returns, and exchanges accurately using POS systems.
- Handle customer inquiries via phone, email, and in-person with patience and efficiency.
- Resolve customer complaints and issues to ensure satisfaction and retention.
- Maintain a clean, organized, and visually appealing store environment.
- Assist in inventory management and restocking shelves as needed.
- Collaborate with team members to achieve daily sales goals.
Qualifications
- High school diploma or equivalent.
- Previous experience in customer service or retail is preferred but not required.
- Strong verbal communication and interpersonal skills.
- Ability to stand and walk for extended periods.
- Basic math skills for accurate cash handling.
- Reliable transportation and flexible availability, including weekends and holidays.
- Familiarity with point-of-sale (POS) systems is a plus.