Job Description
Are you looking for a flexible part-time job in Fort Worth that offers the financial stability of a reliable paycheck every week? Apex Support Solutions is seeking dedicated individuals to join our team as Customer Service Associates.
We pride ourselves on providing a supportive work environment where your contributions are valued. Whether you are a student, a parent looking for work-life balance, or simply seeking extra income, our weekly pay structure ensures you get paid on time, every time.
Why Join Our Team?
- Get paid weekly for your hard work.
- Flexible scheduling to fit your lifestyle.
- Competitive hourly rates starting at $18/hr.
- Opportunity for advancement within the company.
Responsibilities
- Answer inbound and outbound customer inquiries via phone and email in a professional and timely manner.
- Resolve customer complaints and issues with patience and empathy, aiming for high satisfaction scores.
- Enter and update customer information accurately into our CRM database.
- Assist with order processing and verification.
- Collaborate with team members to improve service delivery.
- Adhere to all company policies and procedures regarding data privacy and security.
Qualifications
- High school diploma or equivalent required.
- Previous customer service or call center experience is a plus but not mandatory.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and attention to detail.
- Basic computer proficiency (Microsoft Office Suite).