Job Description
Join Coastal Support Services as a Part-Time Customer Service Specialist and enjoy weekly pay in Virginia Beach! We're seeking energetic individuals to deliver exceptional support while maintaining flexible schedules. Perfect for students, parents, or anyone seeking supplemental income with no nights or weekends required. Our team culture prioritizes work-life balance and professional growth.
Why Choose Us?
• Weekly paychecks every Friday
• Paid training and certification opportunities
• 20-25 hours/week with predictable scheduling
• Modern office with ocean views
• Employee discounts and referral bonuses
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with professionalism
- Process transactions and resolve billing discrepancies accurately
- Update customer databases and maintain detailed documentation
- Collaborate with team members to address escalated issues
- Adhere to company protocols while maintaining service quality standards
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent (college students encouraged)
- 6+ months customer service or retail experience preferred
- Proficient with Microsoft Office and CRM software
- Strong communication and problem-solving abilities
- Ability to multitask in a fast-paced environment
- Reliable transportation to Virginia Beach location
- Flexible availability Monday-Friday (10am-6pm)