Job Description
Join FlexWork Solutions and enjoy the perfect work-life balance with our part-time customer service opportunities! We're seeking motivated individuals in Portland, Oregon to deliver exceptional support while enjoying flexible scheduling and weekly pay. Ideal for students, parents, or anyone seeking supplemental income without rigid commitments. Our modern downtown office offers collaborative spaces, and all training is provided. Grow your career while maintaining control over your schedule.
Responsibilities
- Resolve customer inquiries via phone, email, and chat with empathy and professionalism
- Update and maintain accurate customer records in CRM systems
- Collaborate with team members to address complex issues
- Meet weekly performance metrics for quality and efficiency
- Contribute to process improvement initiatives
- Adhere to company protocols and data security standards
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service or support experience
- Strong verbal/written communication skills
- Proficient with Microsoft Office and CRM software
- Ability to work independently and manage time effectively
- Flexibility to work evenings/weekends as needed
- Positive attitude and problem-solving mindset