Job Description
Join our dynamic team as a Part-Time Customer Service Specialist and enjoy the flexibility to work around your schedule! We're seeking friendly and motivated individuals to deliver exceptional support to our clients in Portland's vibrant business community. With weekly pay options and adaptable hours, this role is perfect for students, parents, or anyone seeking work-life balance. No nights or weekends required – choose shifts that fit your lifestyle while building valuable customer experience skills.
What We Offer:
- Flexible scheduling with 15-25 hours/week
- Weekly direct deposit payments
- Comprehensive paid training
- Remote and hybrid work options available
- Opportunities for advancement
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Document interactions in CRM system accurately
- Collaborate with team members for seamless handoffs
- Maintain product knowledge through ongoing training
- Upsell relevant services when appropriate
- Adhere to all company policies and compliance standards
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Proficient with Microsoft Office and CRM software
- Reliable high-speed internet connection
- Flexibility to work evenings until 8 PM
- Positive attitude and team player mindset