Job Description
Join LocalHire Solutions and transform your schedule with flexible part-time hours and weekly paychecks! We're seeking enthusiastic Customer Service Specialists in Pennsylvania to deliver exceptional support while enjoying work-life balance. Perfect for students, parents, or anyone seeking supplemental income with no weekends required. Training provided – no experience necessary!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process transactions and resolve billing discrepancies efficiently
- Update customer records in CRM systems with accurate information
- Collaborate with team members to escalate complex issues
- Maintain detailed documentation of all customer interactions
- Meet weekly performance metrics for resolution times
- Participate in ongoing training to enhance service skills
Qualifications
- High school diploma or equivalent (GED)
- Basic computer literacy and typing proficiency (30+ WPM)
- Strong communication skills and active listening ability
- Ability to work independently with minimal supervision
- Reliable transportation to our Philadelphia office
- Flexibility to work 15-25 hours weekly (evenings/weekends optional)
- Positive attitude and problem-solving mindset
- Must pass background check