Job Description
Join FlexPay Solutions and get paid daily for your part-time work! We're seeking energetic Customer Service Specialists in Denver to provide exceptional support while enjoying flexible schedules and immediate compensation. This role offers stability with weekly pay options and growth opportunities for top performers. No experience required – we provide comprehensive training!
Responsibilities
- Handle inbound customer inquiries via phone and chat with 95% satisfaction rate
- Process transactions and resolve billing disputes using proprietary software
- Update customer records and maintain accurate documentation in CRM systems
- Collaborate with team to address escalated issues and improve service workflows
- Meet daily performance metrics including call volume and resolution targets
- Participate in weekly training sessions to enhance product knowledge
Qualifications
- High school diploma or equivalent (college students encouraged)
- 1+ years customer service experience preferred but not required
- Ability to work 20-25 hours/week across weekdays and weekends
- Strong communication skills with clear phone etiquette
- Proficient in basic computer applications and data entry
- Reliable transportation to downtown Denver location
- Positive attitude and problem-solving mindset