Job Description
Join FlexPay Careers and unlock financial freedom with weekly paychecks! We're seeking energetic Part-Time Customer Service Specialists in Austin, TX to deliver exceptional support while enjoying flexible scheduling. Perfect for students, parents, and professionals seeking work-life balance. No weekends required! Benefit from our paid training program and growth opportunities within our expanding network.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing and account issues with empathy and efficiency
- Process transactions and update customer records accurately
- Collaborate with team members to achieve service targets
- Maintain detailed documentation of customer interactions
- Adapt to flexible scheduling based on business needs
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or call center experience
- Proficient in CRM software and Microsoft Office Suite
- Strong problem-solving and conflict resolution skills
- Ability to work independently with minimal supervision
- Reliable internet connection for remote work options
- Valid Texas ID or driver's license