Job Description
Join Sacramento Community Services and make an immediate impact! We're seeking energetic Part-Time Customer Specialists to deliver exceptional service while enjoying the stability of weekly pay. Perfect for students, parents, and career changers seeking flexible hours in Sacramento's vibrant community. Our modern downtown office offers a supportive environment with growth opportunities and competitive hourly rates.
Why You'll Love This Role:
- Weekly paycheck for financial peace of mind
- Flexible weekday shifts (20-30 hours/week)
- Free downtown parking and transit benefits
- Comprehensive paid training
- Health and wellness stipend
Responsibilities
- Delocate 95% customer satisfaction through personalized support
- Resolve inquiries via phone, email, and in-person interactions
- Maintain accurate client records in CRM systems
- Collaborate with cross-functional teams for seamless service
- Identify upsell opportunities to enhance client experiences
- Contribute to process improvement initiatives
- Participate in weekly team training sessions
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service experience
- Proficiency with Microsoft Office and CRM software
- Exceptional verbal/written communication skills
- Ability to work flexible hours including evenings
- Basic math skills for transaction processing
- Positive attitude with problem-solving mindset
- Valid CA driver's license (if field visits required)