Job Description
Join FlexiWork Solutions and enjoy the perfect work-life balance with our part-time customer specialist role in Raleigh! We offer weekly pay, flexible scheduling, and a supportive environment where your contributions are valued. This position is ideal for students, parents, or anyone seeking supplemental income without rigid commitments. Our modern downtown office provides a collaborative atmosphere with state-of-the-art tools. No nights or weekends required! Apply now and start earning every week while maintaining control over your schedule.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries and troubleshoot issues efficiently
- Update customer records in CRM systems with precision
- Collaborate with team members to process orders and returns
- Meet weekly performance metrics for quality and speed
- Participate in brief daily huddles for task alignment
- Identify opportunities to improve customer experience
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or retail experience preferred
- Excellent verbal/written communication skills
- Proficient with basic computer applications
- Ability to work independently with minimal supervision
- Strong problem-solving and conflict resolution abilities
- Flexibility to work 15-25 hours weekly (morning/afternoon shifts)
- Reliable transportation to downtown Raleigh location