Job Description
Are you seeking hourly jobs in Detroit, MI that offer flexibility, growth, and a dynamic environment? Apex Detroit Solutions is looking for a dedicated Part-Time Customer Success Specialist to join our thriving team. We pride ourselves on delivering top-tier service to our clients, and we need a detail-oriented professional to help us maintain our high standards.
As a part-time team member, you will play a crucial role in ensuring our clients receive the support they need while enjoying a work-life balance that fits your schedule. If you are looking for part-time jobs in Detroit that are more than just a gig, apply today.
Responsibilities
- Manage and nurture client relationships through regular communication and support.
- Resolve customer inquiries and issues efficiently with a focus on satisfaction.
- Update and maintain accurate customer records in our CRM system.
- Collaborate with the sales and operations teams to ensure seamless service delivery.
- Collect and analyze customer feedback to identify areas for improvement.
- Assist with administrative tasks and general office operations as needed.
Qualifications
- High school diploma or equivalent required; associate’s degree preferred.
- Previous experience in customer service or administrative support is a plus.
- Proficiency in Microsoft Office Suite and basic data entry skills.
- Strong verbal and written communication abilities.
- Ability to work a flexible part-time schedule, including weekends or evenings.
- Reliable transportation is a must.