Job Description
About Us: Pacific Coast Retail Solutions is a leading provider of retail services in Southern California. We pride ourselves on delivering exceptional customer experiences and maintaining high operational standards. We are currently seeking a motivated and friendly Part-Time Customer Support Associate to join our dynamic team in downtown Los Angeles.
The Role:
In this position, you will be the first point of contact for our valued customers. You will assist with inquiries, process transactions, and ensure that our store environment is welcoming and organized. We offer a flexible schedule, competitive hourly pay, and opportunities for growth within the company.
Why Join Us?
- Competitive hourly wage ($18.00 - $24.00)
- Flexible part-time schedule (Weekends & Evenings available)
- Employee discounts and referral bonuses
- Training and development programs
If you are a reliable team player with a passion for service, we want to hear from you!
Responsibilities
- Greet customers warmly and assist them with their inquiries regarding products and services.
- Process sales transactions accurately using point-of-sale systems.
- Handle returns, exchanges, and complaints with patience and professionalism.
- Maintain the sales floor in a clean, organized, and visually appealing condition.
- Collaborate with team members to achieve daily sales targets and operational goals.
- Update customer records and inventory logs as needed.
- Assist in restocking shelves and managing inventory levels.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in customer service, retail, or hospitality is preferred.
- Strong verbal communication skills and a friendly, approachable demeanor.
- Ability to work on weekends and holidays as required by business needs.
- Basic computer proficiency and familiarity with point-of-sale (POS) systems.
- Must be able to stand for extended periods and lift up to 25 lbs.
- Valid California driver's license is a plus.