Job Description
Apex Workforce Solutions is looking for a motivated Part-Time Customer Support Specialist to join our dynamic team in Austin, Texas. We are committed to delivering excellence in service and providing our employees with the flexibility they need. This is an excellent opportunity for individuals seeking hourly jobs with the security of weekly pay.
What We Offer:
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Weekly Paychecks: Get paid every Friday with no delays.
- Flexible Scheduling: Choose shifts that fit your lifestyle.
- Modern Office Environment: Work in a tech-forward office with excellent amenities.
Join us and take the next step in your career with a company that values its people.
Responsibilities
- Provide exceptional customer service via phone, email, and live chat support.
- Assist customers with product inquiries, order status, and returns.
- Process transactions and maintain accurate records in the CRM system.
- Identify and escalate complex issues to the senior management team.
- Collaborate with the sales team to ensure customer satisfaction and retention.
- Adhere to all company policies and quality assurance standards.
Qualifications
- High school diploma or equivalent required.
- Previous customer service or call center experience is preferred.
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office Suite and basic computer skills.
- Ability to work independently and manage time effectively.
- Must be available to work evenings and weekends as required.