Job Description
Join Our Elite Team in Indianapolis!
We are currently seeking a highly motivated Part-Time IT Support Specialist to join our dynamic workforce. This is an immediate opening for a tech enthusiast who thrives in a fast-paced environment and values professional growth. As a key member of our support team, you will play a pivotal role in maintaining our operational excellence.
Why Join Us?
- Immediate Start: Don't wait—start impacting our business today.
- Flexible Schedule: Enjoy a healthy work-life balance with part-time hours.
- Competitive Pay: Earn a robust hourly rate between $18.00 and $24.00.
We are committed to providing a premium experience for our employees and clients alike.
Responsibilities
- Technical Troubleshooting: Provide Tier 1 support for hardware and software issues via phone, email, and in-person.
- System Maintenance: Assist in the installation, configuration, and maintenance of company workstations and peripherals.
- User Assistance: Guide employees through software updates, security protocols, and network connectivity challenges.
- Inventory Management: Track and manage IT asset inventory to ensure accurate reporting.
- Documentation: Maintain detailed logs of technical issues and resolutions for future reference.
Qualifications
- Education: High school diploma or equivalent required; Associate degree in Computer Science or IT preferred.
- Experience: Previous IT help desk or customer support experience is a plus.
- Technical Skills: Proficient in Microsoft Office Suite and basic knowledge of Windows/macOS operating systems.
- Soft Skills: Excellent verbal and written communication skills with a customer-first mindset.
- Availability: Must be available for part-time hours, including some flexibility for evening shifts if needed.