Job Description
Join FlexiPay Staffing Solutions and enjoy weekly pay with part-time hours in New York City! We're seeking motivated Customer Service Associates to deliver exceptional support while maintaining flexible schedules. Perfect for students, gig workers, and those seeking supplemental income. Our rapid payment system ensures you receive your earnings every Friday, with opportunities for daily pay through our ExpressPay option. Work in a dynamic environment with no weekend shifts and comprehensive training provided.
As a leader in flexible staffing, we prioritize your financial stability. Enjoy competitive hourly rates, consistent hours, and the freedom to balance work with personal commitments. Apply today and experience the difference of a truly employee-focused workplace!
Responsibilities
- Provide responsive customer support via phone, email, and chat channels
- Resolve billing inquiries and process payment transactions accurately
- Update customer records in CRM system with detailed documentation
- Collaborate with team members to address escalated issues efficiently
- Maintain strict confidentiality of customer financial data
- Participate in weekly performance reviews and training sessions
- Adhere to all compliance protocols and company policies
Qualifications
- High school diploma or equivalent (college students encouraged)
- 6+ months customer service or retail experience preferred
- Strong typing skills (40+ WPM) and basic computer proficiency
- Excellent verbal communication and active listening abilities
- Ability to work independently with minimal supervision
- Flexible availability during weekday business hours (9 AM-5 PM)
- Valid NY state ID and reliable transportation