Job Description
Join our dynamic team in Sacramento! We're urgently hiring motivated Customer Service Representatives with flexible scheduling options. Perfect for students, parents, or anyone seeking work-life balance. Enjoy competitive pay, comprehensive training, and a supportive environment. No weekends required! Apply now to secure your spot in this exciting opportunity.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Process transactions and update customer records
- Collaborate with team to meet daily performance targets
- Maintain accurate documentation of all interactions
- Adapt schedule to cover peak business hours
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience
- Strong verbal communication skills
- Ability to work evenings/weekends as needed
- Proficient with basic computer applications
- Flexibility to adjust schedule weekly
- Positive attitude under pressure
- Valid work authorization