Job Description
Nashville Support Solutions is currently looking for dedicated and reliable Hourly Customer Service Representatives to join our high-performing team in Nashville, TN. We are urgently hiring and seeking individuals who can deliver exceptional support to our clients with immediate availability.
This is a fantastic opportunity for those seeking flexible hourly jobs in Nashville, TN, with a chance to advance your career in a dynamic environment. If you possess excellent communication skills and a customer-first mindset, we want to hear from you.
Responsibilities
- Handle a high volume of inbound and outbound customer inquiries via phone and email with professionalism and speed.
- Resolve customer complaints, issues, and questions to ensure high levels of customer satisfaction.
- Accurately document all customer interactions and transactions in our CRM system.
- Process orders, returns, and refunds efficiently according to company policies.
- Collaborate with the support team to identify trends and improve service quality.
- Maintain a positive, empathetic, and professional attitude at all times.
Qualifications
- High school diploma or GED required; associate’s degree preferred.
- Proven experience in customer service, call center, or retail environments.
- Strong verbal communication and active listening skills.
- Ability to multitask and work efficiently in a fast-paced, urgent setting.
- Proficient with basic computer applications and data entry.
- Must be available for immediate start.