Job Description
Join our dynamic team with immediate openings for weekly-paying contract positions! We're urgently hiring motivated Customer Service Specialists in Seattle to deliver exceptional client experiences. Enjoy the stability of consistent weekly pay while supporting diverse industries including tech, retail, and healthcare. This contract role offers flexible scheduling with potential for extension based on performance. Apply today and start earning next week!
Responsibilities
- Handle high-volume inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, shipping, and product concerns with empathy and efficiency
- Document interactions accurately in CRM systems while maintaining data quality
- Collaborate with cross-functional teams to escalate complex issues
- Meet/exceed performance metrics including CSAT and resolution rates
- Participate in ongoing product training to maintain service excellence
Qualifications
- Minimum 1 year customer service experience in fast-paced environment
- Proficient in CRM software (Salesforce, Zendesk, or similar)
- Exceptional verbal/written communication skills
- Ability to multitask while maintaining attention to detail
- Available for flexible shifts including evenings/weekends
- High school diploma or equivalent required
- Positive attitude with problem-solving mindset