Job Description
Join our dynamic team and enjoy the financial freedom of weekly pay combined with unmatched schedule flexibility! We're seeking motivated Customer Service Representatives in Houston to deliver exceptional client experiences while maintaining work-life balance. This is your opportunity to earn consistently every week without sacrificing personal commitments.
Our competitive compensation package includes:
- Weekly direct deposit payments
- Day, evening, and weekend shift options
- Comprehensive paid training
- Health benefits for full-time equivalents
- Clear advancement pathways
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, shipping, and product issues efficiently
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (CSAT, FCR, AHT)
- Collaborate with technical teams for complex escalations
- Participate in weekly coaching sessions
- Adhere to PCI compliance standards
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Proficient in Windows OS and CRM software
- Strong verbal/written communication skills
- Ability to type 35+ WPM
- Flexible availability including weekends
- Valid Texas ID and reliable transportation
- Pass background check/drug screen