Job Description
Join Houston's premier staffing agency offering weekly pay opportunities! We're seeking energetic Customer Service Representatives to support our growing clients in the energy and healthcare sectors. Enjoy immediate financial stability with no-fee payroll processing and flexible scheduling. Our modern downtown Houston office provides a collaborative environment with competitive benefits including health insurance and paid training. Perfect for students, gig workers, and professionals seeking consistent weekly income without payroll delays.
Responsibilities
- Handle high-volume inbound/outbound calls for Fortune 500 clients
- Resolve customer inquiries with empathy and efficiency
- Update CRM systems with accurate interaction records
- Meet/exceed weekly performance metrics (CSAT, resolution time)
- Collaborate with cross-functional teams on complex cases
- Participate in monthly process improvement workshops
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service or call center experience
- Proficiency with Zendesk/Salesforce CRM platforms
- Strong typing skills (45+ WPM) with attention to detail
- Flexible availability including evenings/weekends
- Valid Texas ID and reliable transportation
- Background check required post-hire