Job Description
Join Atlanta's fastest-growing service company with immediate weekly pay opportunities! We're urgently hiring energetic Customer Service Representatives to deliver exceptional experiences for our Fortune 500 clients. Enjoy competitive wages, comprehensive benefits, and flexible scheduling – all with paychecks issued every Friday. No experience necessary; we provide paid training and career advancement paths. Transform your career today while making real-time impact in Atlanta's thriving business landscape.
Responsibilities
- Handle inbound/outbound calls with empathy and professionalism
- Resolve customer inquiries within 24-hour SLA
- Document interactions using Salesforce and proprietary CRM tools
- Collaborate with cross-functional teams on complex cases
- Meet/exceed monthly performance metrics (CSAT, FCR)
- Participate in weekly training and feedback sessions
- Identify process improvement opportunities
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal/written communication skills
- Ability to work flexible shifts including evenings/weekends
- Proficient with Microsoft Office and basic tech tools
- Pass background check and drug screening
- Customer service or call center experience preferred
- Must be authorized to work in the US
- Reliable transportation to downtown Atlanta office