Job Description
Join Atlanta's fastest-growing customer service team and enjoy the financial freedom of weekly pay! We're seeking energetic individuals to deliver exceptional support to our diverse client base. This role offers flexible scheduling, paid training, and immediate start opportunities. Perfect for students, gig workers, and those seeking supplemental income with no weekends required. Apply today and start earning next week!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing and account issues with empathy and efficiency
- Document interactions in CRM system with 100% accuracy
- Meet/exceed weekly performance metrics (CSAT, FCR, AHT)
- Collaborate with team to improve service processes
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service experience required
- Proficient in Microsoft Office and CRM software
- Exceptional verbal/written communication skills
- Ability to work in fast-paced environment
- Reliable transportation to downtown Atlanta office
- Must pass background check and drug screening