Job Description
Start your career in NYC with weekly pay and no experience required! Urban Support Services is seeking motivated Customer Service Representatives to join our dynamic team. We provide comprehensive training and a supportive environment where your growth is prioritized.
Why Join Us?
- Weekly pay – no more waiting for bi-monthly checks!
- Zero experience needed – we invest in your success
- Competitive hourly rate with performance bonuses
- Clear career advancement path to team lead/supervisor
- Modern downtown Manhattan office with flexible schedules
Perfect for career changers, recent graduates, or anyone seeking immediate income. Apply today and start earning next week!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders, payments, and account updates
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM system accurately
- Collaborate with team to improve service quality
- Meet weekly performance targets (calls, CSAT, resolution time)
- Participate in ongoing training programs
Qualifications
- No prior experience required – full training provided
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills
- Basic computer literacy (typing, web navigation)
- Positive attitude and customer-first mindset
- Ability to work flexible shifts (evenings/weekends)
- Reliable internet access for remote work options