Job Description
Join our dynamic team at Denver Support Solutions and enjoy the stability of weekly pay! We're seeking motivated Customer Service Representatives to deliver exceptional support while maintaining flexible schedules. Perfect for students, gig workers, or anyone needing predictable income without waiting for bi-weekly paychecks. Our modern downtown office offers collaborative spaces, comprehensive training, and a supportive environment where your contributions are rewarded weekly.
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries regarding products/services using CRM systems
- Document interactions accurately in Salesforce and Zendesk platforms
- Meet weekly performance metrics for call volume and resolution rates
- Collaborate with team members to improve customer satisfaction
- Participate in weekly training sessions to enhance product knowledge
Qualifications
- High school diploma or equivalent (college preferred)
- Minimum 6 months customer service or call center experience
- Strong typing skills (40+ WPM) and basic computer proficiency
- Excellent verbal communication and active listening abilities
- Ability to work flexible shifts including evenings/weekends
- Reliable transportation to downtown Denver location
- Positive attitude with problem-solving mindset