Job Description
Are you looking for a job that pays every week? Texan Support Solutions is currently hiring Customer Service Representatives in Houston, Texas. We offer a competitive hourly wage, weekly direct deposit, and a supportive team environment.
In this role, you will be the face of our brand, helping customers resolve their inquiries and ensuring their satisfaction. We value hard work, reliability, and a positive attitude.
Why join us?
- Weekly Paychecks: Get paid every Friday without fail.
- Hourly Rates: Earn between $18.00 and $22.00 per hour based on experience.
- Flexible Scheduling: We offer morning, afternoon, and weekend shifts.
- Health Benefits: Medical, dental, and vision options available after 90 days.
Responsibilities
- Answer inbound and outbound customer calls and emails with a professional, friendly tone.
- Resolve customer complaints, issues, and questions to ensure high satisfaction rates.
- Log all interactions and transactions accurately in our CRM database.
- Collaborate with internal teams to escalate complex issues and find solutions.
- Identify upsell opportunities and promote new products or services.
- Adhere to all company policies and call scripts to maintain quality standards.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in customer service or call center environments is preferred but not required.
- Strong verbal communication and active listening skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work in a fast-paced environment and meet daily performance metrics.
- Must be authorized to work in the United States.