Job Description
Join Express Staffing Solutions and get paid weekly while making a real impact! We're hiring motivated Customer Service Specialists to join our dynamic team in Chicago. Enjoy the stability of consistent weekly paychecks, flexible scheduling, and comprehensive training. This is your opportunity to build a rewarding career in a supportive environment with immediate start dates. Apply now to secure your spot in one of Chicago's most sought-after part-time roles!
Responsibilities
- Handle 50+ customer inquiries daily via phone, email, and chat
- Resolve billing and service issues with empathy and efficiency
- Update customer records in CRM systems with 99% accuracy
- Collaborate with support teams to resolve complex cases
- Meet weekly performance metrics for resolution time and satisfaction
- Document all interactions following company protocols
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service experience
- Proficiency with CRM software (Salesforce experience a plus)
- Excellent communication and problem-solving skills
- Ability to work independently in a fast-paced environment
- Available for 20-30 hours weekly with flexible scheduling
- Pass background check and drug screening