Job Description
Join our dynamic team and get paid weekly! SwiftPay Staffing Solutions is immediately hiring energetic Customer Service Specialists in Albuquerque. Enjoy flexible scheduling, competitive pay, and the opportunity to work with leading local businesses. No weekends or holidays required. Apply today and start earning next week!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process transactions and resolve billing discrepancies
- Update customer records in CRM systems
- Collaborate with team to improve service quality
- Meet weekly performance targets for call resolution
- Provide product knowledge to customers
- Document interactions accurately in database
Qualifications
- High school diploma or equivalent required
- 6 months+ customer service experience preferred
- Strong verbal communication skills
- Ability to type 35+ WPM
- Basic knowledge of Microsoft Office
- Reliable transportation to downtown Albuquerque
- Flexible availability for weekday shifts
- Positive attitude and problem-solving mindset