Job Description
Join FlexiPay Solutions and enjoy the financial freedom of weekly pay! We're seeking enthusiastic Customer Service Specialists to join our dynamic team in Portland, OR. As a leader in flexible payment solutions, we offer immediate compensation and a supportive environment where your hard work is rewarded weekly. If you're detail-oriented, customer-focused, and thrive in fast-paced settings, this is your opportunity to build a career with predictable income and growth potential. Enjoy competitive hourly rates, comprehensive training, and a team that values your contributions.
Why Choose Us?
- Weekly paycheck processing
- Flexible scheduling options
- Career advancement opportunities
- Health benefits for part-time staff
- Modern downtown Portland location
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Resolve billing and payment issues efficiently
- Process transactions and update account information
- Collaborate with team members to resolve complex cases
- Maintain detailed records of customer interactions
- Meet weekly performance metrics for response times
- Participate in ongoing training programs
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Proficient with CRM software and Microsoft Office
- Excellent communication and problem-solving skills
- Ability to work flexible shifts including evenings
- Strong attention to detail and accuracy
- Positive attitude and team-oriented mindset
- Basic financial literacy required