Job Description
Join our dynamic team and get paid weekly with flexible scheduling! Express Employment Professionals is seeking motivated Customer Service Specialists in Chicago to support our clients with exceptional service. Enjoy the freedom of choosing shifts that fit your lifestyle while building valuable skills in a supportive environment. Benefits include:
- Weekly paycheck (no more waiting!)
- Flexible day/evening/weekend shifts
- Free parking and transit reimbursement
- Health insurance eligibility
- 401(k) with match
- Direct deposit options
Immediate openings available – apply today to start earning next week!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process orders, returns, and service requests accurately
- Update customer databases and maintain detailed records
- Collaborate with team members to resolve complex issues
- Meet performance metrics for response times and resolution rates
- Train on new products/services quarterly
- Support cross-functional projects during peak seasons
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication skills (written/verbal)
- Proficient with CRM software and MS Office
- Ability to adapt to flexible scheduling
- Positive attitude with problem-solving aptitude
- Basic math skills for transaction processing
- Reliable transportation to downtown Chicago location