Job Description
Join FlexiWork Solutions and enjoy the freedom of weekly pay with flexible hours! We're seeking energetic Customer Service Specialists to join our dynamic team in Orlando. This role offers unmatched work-life balance with evening and weekend shifts available, perfect for students, parents, or anyone needing adaptable scheduling. No experience required – we provide comprehensive training. Start earning every week while making a real difference in our clients' experiences.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and service issues with empathy and efficiency
- Update customer records accurately in CRM systems
- Meet daily performance metrics for quality and speed
- Collaborate with team members to improve service processes
- Document interactions following company protocols
Qualifications
- High school diploma or equivalent
- Strong communication and active listening skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency with MS Office
- Reliable internet connection for remote work option
- Positive attitude and problem-solving mindset
- Availability to work flexible shifts including weekends