Job Description
Experience the freedom of weekly pay with FlexiStaff Solutions! We're seeking motivated Entry Level Customer Service Representatives in Philadelphia to join our dynamic team. Enjoy immediate financial flexibility with no-fee payroll processing, comprehensive paid training, and a supportive environment designed for career growth. Perfect for recent graduates or career changers looking to launch their professional journey.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with professionalism
- Process transactions and resolve billing discrepancies accurately
- Update customer records in CRM systems with precision
- Collaborate with cross-functional teams to resolve complex issues
- Adhere to compliance protocols and data security standards
- Identify upsell opportunities to enhance customer experience
- Participate in weekly performance coaching sessions
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and typing skills (30+ WPM)
- Excellent verbal communication abilities
- Ability to work flexible shifts including weekends
- Strong problem-solving and multitasking capabilities
- Positive attitude with customer-first mindset
- Must pass background check and drug screening
- No prior experience necessary - training provided