Job Description
Join Miami's premier staffing agency and enjoy the freedom of weekly pay with flexible scheduling! We're seeking motivated Customer Service Specialists to support our dynamic clients across Miami-Dade County. This role offers unmatched work-life balance with evening/weekend shifts available, perfect for students, parents, or anyone seeking supplemental income. No weekend mandatory shifts – design your schedule around your life while earning competitive wages paid directly to your account every Friday.
Responsibilities
- Handle inbound/outbound customer inquiries with exceptional professionalism
- Resolve billing, shipping, and product concerns using CRM systems
- Process orders and maintain accurate client documentation
- Collaborate with team members to resolve escalated issues
- Meet performance metrics for call quality and resolution time
- Participate in ongoing product training sessions
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong verbal/written communication skills
- Proficient with Microsoft Office and CRM software
- Ability to work independently with minimal supervision
- Reliable transportation to our Miami Beach office
- Positive attitude and problem-solving mindset