Job Description
Join Urban Staffing Partners and get paid weekly for your hard work! We're seeking dynamic Customer Service Specialists in Boston to deliver exceptional client experiences. Enjoy flexible scheduling, competitive weekly pay, and growth opportunities in a supportive environment. Perfect for students, freelancers, or anyone seeking reliable income without the traditional payroll wait.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Process transactions and maintain accurate records
- Collaborate with team members to improve service quality
- Meet weekly performance metrics and KPIs
- Assist with onboarding new clients
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience
- Strong communication and problem-solving skills
- Ability to work independently and in teams
- Basic proficiency with CRM software
- Flexibility to work evenings/weekends
- Reliable transportation to Financial District location