Job Description
Join FlexiPay Solutions and enjoy weekly paychecks with flexible hours in Portland, OR! We're seeking motivated Customer Specialists to deliver exceptional service while maintaining work-life balance. Perfect for students, parents, or anyone seeking predictable income without rigid schedules. Our modern downtown office offers a supportive environment with paid training and growth opportunities.
Responsibilities
- Handle customer inquiries via phone, email, and chat with 95% satisfaction rate
- Process transactions and resolve billing discrepancies accurately
- Update customer records in CRM systems with precision
- Collaborate with team to improve service workflows
- Maintain compliance with company policies and regulations
- Participate in weekly training sessions to enhance skills
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong written and verbal communication skills
- Ability to work independently with minimal supervision
- Proficient in Microsoft Office and CRM software
- Flexibility to work evenings/weekends as needed
- Positive attitude and problem-solving mindset