Job Description
Are you looking for a job that offers stability, growth, and a paycheck you can rely on every single week?
Apex Logistics Solutions is currently hiring for our Entry Level Customer Service and Logistics Associate position in the heart of Charlotte, NC. We are looking for motivated individuals to join our dynamic team and help us deliver excellence in customer satisfaction and supply chain management.
We believe in rewarding hard work immediately. That is why we offer weekly paychecks for all full-time employees, ensuring you have access to your earnings without the wait. Whether you are starting your career or looking for a change, this is your opportunity to shine in a supportive environment.
Why Join Us?
- Weekly Payroll: Get paid every Friday for your hard work.
- No Experience Required: We provide comprehensive on-the-job training.
- Modern Facilities: Work in a clean, safe, and professional environment.
- Growth Opportunities: Clear pathways for internal promotion and career advancement.
Don't miss out on this chance to build a future in logistics and customer relations. Apply today and take the first step toward financial freedom!
Responsibilities
- Customer Support: Handle high-volume inbound calls and emails, resolving inquiries regarding orders, shipping status, and account details efficiently.
- Order Processing: Accurately enter and process customer orders into the ERP system, ensuring all data is error-free.
- Problem Resolution: Investigate and troubleshoot shipping discrepancies or service issues, providing timely updates to customers.
- Data Management: Maintain and update customer records in the database, ensuring information is current and confidential.
- Team Collaboration: Work closely with the warehouse and dispatch teams to ensure seamless logistics operations.
- Feedback Collection: Gather customer feedback to help improve service quality and operational procedures.
Qualifications
- Education: High school diploma or GED equivalent required.
- Experience: No prior experience necessary; we value attitude over experience.
- Skills: Basic computer proficiency (Microsoft Office Suite) and typing skills.
- Communication: Excellent verbal and written communication skills with a friendly demeanor.
- Availability: Must be available to work full-time hours, including some weekends if necessary.
- Reliability: A strong work ethic and the ability to work independently as well as part of a team.