Job Description
Are you seeking a part-time career in Jacksonville, FL that offers the freedom of flexible hours and the financial security of daily pay? Apex Logistics & Support Services is currently hiring dedicated Customer Service Associates to join our growing team.
We bridge the gap between local commerce and national logistics, and we are looking for individuals who thrive in a fast-paced environment. Whether you are looking for a side hustle or a steady part-time role, we provide the tools and support you need to succeed.
Why Join Us?
- Daily Pay Options: Get paid the same day you work.
- Flexible Scheduling: Choose shifts that fit your life.
- Modern Work Environment: Supportive team culture and growth opportunities.
Don't let distance hold you back. We are also welcoming applications from New York residents looking for remote flexibility. Apply today to start your journey with us!
Responsibilities
- Manage inbound customer inquiries via phone, email, and live chat with a focus on resolving issues efficiently and professionally.
- Process daily shipments and coordinate logistics for local and regional clients in Jacksonville and surrounding areas.
- Update customer accounts and maintain accurate records of all transactions and interactions.
- Collaborate with the warehouse and dispatch teams to ensure timely delivery and customer satisfaction.
- Assist in training new part-time staff members and share best practices for operational excellence.
- Monitor inventory levels and report discrepancies to the management team promptly.
- Adhere to all company safety protocols and quality assurance standards.
Qualifications
- High school diploma or GED equivalent required; prior customer service or logistics experience is a plus.
- Excellent verbal and written communication skills in English.
- Ability to work a flexible schedule, including weekends and evenings.
- Proficient in basic computer operations and familiarity with Microsoft Office Suite.
- Strong problem-solving abilities and a customer-first mindset.
- Must be reliable, punctual, and able to pass a background check.
- Valid driver's license and access to a vehicle may be required for local delivery coordination.