Job Description
Join PayRight Staffing Solutions and experience the financial freedom of weekly pay! We're seeking dedicated Customer Service Specialists to join our dynamic team in Chicago. Enjoy consistent paychecks every Friday while supporting our clients' needs with professionalism and energy. This role offers competitive hourly rates, comprehensive benefits, and a supportive work environment designed for growth. Don't wait for monthly paychecks—start earning weekly and take control of your finances today!
Responsibilities
- Handle inbound/outbound customer inquiries with empathy and efficiency
- Resolve billing, shipping, and product issues using CRM systems
- Document interactions and maintain accurate case records
- Collaborate with cross-functional teams to resolve complex issues
- Meet/exceed daily performance metrics for quality and speed
- Identify upsell opportunities and promote company services
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service or call center experience
- Proficiency with CRM software (Salesforce, Zendesk)
- Exceptional verbal/written communication skills
- Strong problem-solving and conflict resolution abilities
- Ability to work flexible shifts including weekends
- Passion for delivering outstanding customer experiences
- Reliable transportation to downtown Chicago location