Job Description
Launch your career with weekly pay! Coastal Solutions Group is seeking energetic Entry-Level Customer Service Specialists in Virginia Beach, VA. Enjoy competitive hourly wages, comprehensive training, and immediate start opportunities. Join our dynamic team where your growth matters!
Responsibilities
- Handle inbound/outbound customer calls and digital inquiries
- Resolve billing, technical, and account-related issues
- Document interactions using CRM systems
- Meet performance metrics for response time and resolution
- Collaborate with team members on complex cases
- Participate in ongoing product training
- Maintain detailed customer records
Qualifications
- High school diploma or equivalent required
- Strong verbal/written communication skills
- Basic computer proficiency (MS Office)
- Ability to multitask in fast-paced environment
- Customer service experience preferred
- Positive attitude and problem-solving mindset
- Flexible availability including weekends
- Reliable transportation required