Job Description
Launch your career with Nexus Workforce Solutions! We're seeking energetic Entry Level Customer Service Specialists in Dallas to join our dynamic team. Enjoy competitive hourly pay with weekly direct deposits – no more waiting for month-end checks! This role offers immediate start dates and flexible scheduling perfect for students or career changers.
Why Join Us?
- Weekly pay with direct deposit
- Comprehensive paid training
- Health benefits eligibility after 60 days
- Clear career advancement path
- Modern downtown Dallas workspace
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies
- Update customer records in CRM systems
- Collaborate with support teams to resolve complex issues
- Meet performance metrics for call quality and resolution time
- Participate in ongoing product knowledge training
- Maintain detailed case documentation
Qualifications
- High school diploma or equivalent (college students welcome)
- Basic computer proficiency with 40+ WPM typing
- Strong verbal communication skills
- Ability to work in fast-paced environment
- Customer service mindset with patience
- Reliable transportation to downtown Dallas
- Flexible availability including weekends
- Passing background check/drug screen