Job Description
Start your career journey with LocalHire Solutions! We're seeking motivated Entry Level Customer Service Representatives in Philadelphia to join our supportive team. Enjoy the stability of weekly paychecks while delivering exceptional customer experiences. No prior experience required – we provide comprehensive training to set you up for success. This hourly position offers immediate start opportunities and growth potential within our expanding organization.
Responsibilities
- Respond to customer inquiries via phone, email, and chat support
- Resolve billing and service issues with empathy and efficiency
- Document customer interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and compliance standards
- Identify opportunities for process improvements
- Maintain professional communication with diverse clientele
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong verbal and written communication skills
- Basic computer proficiency with Microsoft Office suite
- Ability to multitask in a fast-paced environment
- Positive attitude and customer-focused mindset
- Reliable transportation to our Philadelphia office
- Willingness to work flexible hours including weekends
- No experience necessary – training provided